Privacy Policy

The privacy policy is about how the Directorate of Digitalisation collects and uses information about visitors to our websites. The declaration contains information you are entitled to when information is collected from this website, and general information about how we process personal data.

The Directorate of Digitisation, through the director, is responsible for the company’s processing of personal data. It is voluntary for those who visit the websites to provide personal information. The basis for processing is consent from the individual, unless otherwise specified. Please visit our full privacy terms.

Cookies in the browser

Please see here for a list of cookies on this website.

Data protection officer in the Directorate of Digitalisation

Since the Directorate of Digitalisation is a public authority, we have a separate data protection representative in the business. You can read more about what the data protection ombudsman is and how you can get in touch with the person in question on the ombudsman’s own page.

Online form for inquiries

By submitting personal information in the online form, you consent to us processing this information for the purpose of following up on your inquiry. The basis for the processing is your consent. Consent can be withdrawn at any time. The information may be processed by one or more persons for the sharing of data, if this is necessary for proper follow-up of your enquiry. The information will be stored as long as this is relevant for working with your enquiry.


Anyone who asks has the right to basic information about how a business processes personal data. In this declaration, we describe what information we collect and how it is used. If you are registered in one of the systems of the Directorate of Digitalisation, you have the right to access your own personal data. You can also request correction or deletion of incomplete or incorrect information. Your claim will be processed free of charge and within 30 days at the latest. All inquiries about access to personal data can be directed to our data protection officer by e-mail. If you wish to complain about our processing of personal data, you have the right to complain to the Norwegian Data Protection Authority.

Page and service functionality

Cookies are used in the operation and presentation of data from websites. Such cookies may contain information about the language code for the language selected by the user. There may be cookies with information that supports the load balancing of the system so that all users are ensured the best possible experience. For services that require logging in or searching, cookies can be used to ensure that the service presents data to the right recipient.


The Directorate of Digitization stores information about which search terms users use on our websites via Google Analytics. The purpose of the storage is to make our information offer better. The usage pattern for searches is stored in aggregated form. Only the search term is stored, and they cannot be linked to other information about the users, such as IP.

Traffic analysis

As an important part of the work to create a user-friendly website, we look at the user pattern of those who visit the website. To analyze the information, we use the analysis tool Google Analytics. An IP address is defined as personal data because it can be traced back to a specific piece of hardware and thus to an individual.

The Directorate of Digitization anonymises the user’s IP address before the information is stored and processed by Google. This means that this cannot be used to identify the individual user. Google Analytics uses cookies (small text files that the website stores on the user’s computer). These provide information about the individual user’s online movements. Examples of what the statistics give us answers to are; how many people visit various pages, how long the visit lasts, which websites the users come from and which browsers are used.

Data linked to cookies is automatically deleted 14 months after registration. You can manage the use of cookies yourself.

The information collected by Google Analytics is stored on Google’s servers in the USA. Information received is subject to Google’s privacy policy.